Patient Guide

Patient Guide 

Thank You

Advanced Neurology understands, when it comes to healthcare, you have a choice. We appreciate every opportunity we have to earn your trust through excellent care, strong service, and sound patient education. If you feel, at any time during your care, that we can improve our level of care, communication, or service to your entire family, please do not hesitate to let us know. We are here for you. You are always welcome to call our Office (931) 766-3637.

About Your Visit

We appreciate the opportunity to care for you or your loved one. Please read the following helpful tips so that we can make your visit as rewarding as possible. If you have any questions, please call our office. Thank you.

Helpful Tips: 

Write it down before you arrive:

We understand that Neurology can seem complex and highly specialized.

Please write down any questions you may have prior to your visit. 

When it comes to your health, we believe there are no bad questions . We want you and your loved ones to be comfortable leaning on our staff as an expert resource to help you research, understand, and move through the healing process. 

Gather your information / Current Medication(s):

As an active partner in your health care, you play a very important role. Bring a list of the medicines you/are taking, including names and the doses. For complex health needs, consider creating a medical history binder and include evaluations from other physicians.

Bring someone with you:

It's helpful to have an extra set of hands and ears when hearing new medical information, so if possible, bring another adult with you to the appointment. If we can help you in any way, please let us know.

Arrive early:

Allow 10 to 15 minutes for the check-in process. 

Delays do happen, so be prepared. Bring a favorite book or iPad to help make the time go by more quickly.

If you have to wait for your doctor because of an unexpected emergency or on a very busy day, remember that you will receive the same immediate care if you're in a similar situation.

Our aim is to give you timely, accurate healthcare. We do not wish to waste your time or create unnecessary delays.

Make the most of your appointment:

Ask questions while meeting with Dr. McNulty.  He is an expert resource for you and your loved ones.

If you need to take notes to remember the details of your visit, please bring and pen and some paper.

Remember to request letters of medical necessities or workplace notification while in the office.

After the appointment:

As soon as you're done meeting with the doctor and nurse, take a few moments to write down some notes about what just happened during the visit; also write down any other questions you have and important phone numbers to call, such as the clinic's nursing line, prescription refill line and appointment line. 

When possible, make your follow-up appointment before you leave and write down new appointment dates. 

Stay in Communication with us:

Advanced Neurology Associates wants to provide the most convenient, timely, and accurate care in the southeast.  If at any time, you feel we can improve on the level of service we are providing, please let us know. We are here to help you and your loved ones navigate the healing process. Please contact us if you have any questions (931) 766-3637.

The Advanced Neurology Provider Network

We know that when it comes to finalizing where you are going for care, accepted insurance providers ranks right up there with the overall quality of the care you will recieve.  Here is a list of the most common providers in our network. 

If you don't see what you're looking for, or have lingering questions, don't hesitate to call (931) 766-3637

Our Most Common Providers

Aetna

Americhoice

Amerigroup

Americhoice Secure PLUS

BCBC – all states

Cigna

Humana

Medicare

TennCare Select

Tricare Prime

Tricare Standard

ChampVA

Well Care (formerly Windsor Health)

United HealthCare

Questions?

If you want to verify coverage or have questions regarding out of pocket expenses, we recommend that you call your insurance carrier or your employee benefits program for more information. For further information, please call Patient Financial Services (931) 363-9308 or contact our Office (931) 766-3637.


Making Communities Healthier